The best one was in the late 90's, ordered a Lee die set to size bullets on a regular press, got home from the gun store and the ram was missing in the package. Was about 4 on Friday,but called them, the lady said everyone in the warehouse was gone. I said I could call back Monday, she said no, wait, Dick just hung up his phone, he can help and put me through. He laughed took my name and address and said they still trusted him with a key and he'd drop it off at the post office on the way home. It got there Monday.