I would not assume anything. When something is submitted via a form on the GAF web site the information is emailed to me, US Scout, and the person responsible for handling the submission. It appears the Awards Officer and possibly the Enlistment Officer are not receiving their emails. I have examined and reexamined the programs that process submissions and can find no problems. When I receive my copy of one of the emails I see the other recipients email addresses and all appears correct.
Late last night I uncovered some information that the domain hosting our site may be blacklisted by some Internet providers. When this occurs, emails from blacklisted domains are not accepted by the receiving provider. Being blacklisted DOES NOT necessarily mean the domain has done anything wrong. It is frequently some kind of mix-up but can be difficult to resolve.
I am going to put in place a workaround that will let us proceed until a permanent solution can be found.
Sorry for the inconvenience this has caused but this has proven to be a difficult problem to resolve.
Col Bull